Ticket Office

Location: Zurich

Task: Design, Design Development and Construction Document

Construction Management: Avireal A, Zurich


Airline ticket counters are not usually relaxing places. For the redesign of SWISS's main ticket counters in Zurich, New York and Tokyo, MACH developed spaces that would have a positive impact on the mood of passengers. At the heart of the design was a new acoustic concept- wooden wall panels with a Swiss cross pattern that creates a pleasant acoustic environment. In addition to its decorative effect, this element lends to the atmosphere of an upscale library.